Live Chat for Jimdo Website
Adding chat support to your Jimdo website can greatly improve user engagement and help turn more visitors into customers. It gives people a quick and easy way to ask questions, get support, and feel confident while browsing. Smartarget makes it simple to add chat tools that help you connect with visitors in real time.
Why WhatsApp Is Better for Customer Service
Using WhatsApp for customer service gives businesses a more direct and familiar way to communicate with customers. Unlike live chat on a website, WhatsApp lets conversations continue even after visitors leave the site. It feels more personal, has higher open rates, and makes it easier for customers to reply whenever convenient.
Keep it Simple
WhatsApp support makes it easier for customers to get help because they do not need to fill out a form, leave an email address, or share extra personal information. With Smartarget WhatsApp Chat, merchants can show multiple contact agents, and they also do not need any special app since WhatsApp is already installed and ready to use.
Works on Any Device
WhatsApp chat works smoothly across all devices, including desktop computers, tablets, and mobile phones. This makes it easy for customers to contact your business from wherever they are, using the device they prefer. With a familiar and accessible experience, you can offer support without creating friction or limiting communication.
How to integrate Whatsapp on Jimdo
FAQ
I have updated my app settings but I don’t see the changes on the Jimdo websiteIt
could be a cache issue, we recommend to check your website using incognito mode and add
?sm_no_cache=1 to your URL, for example: https://example.com/?sm_no_cache=1
Why don't I see the app on my Jimdo website?
Why can I see the whatsapp in incognito mode and not in regular mode?
Some apps can be configured to show only once per device (like Popups), that’s why you better check your website using incognito mode because you already saw the app once.If you have a cookie confirmation, make sure to confirm all cookies.
Do the Whatsapp for Jimdo work on all devices?
Yes! They are fully compatible with both desktop and mobile devices.
Where do I modify the app settings?
The most optimal way to modify the apps is in your Smartarget Dashboard: https://app.smartarget.online
Jimdo Apps
Smartarget offers over 30 powerful apps designed to help you boost sales.